HELP
SHIPPING + RETURNS
The essentials, without the fine print maze.
SHIPPING IS INCLUDED
Standard shipping is included with every order to destinations we currently serve. No separate standard-shipping charge is added at checkout.
WHERE WE DELIVER
We deliver to many countries and regions, but not everywhere. Available destinations can change because of carrier limits, local restrictions, or product availability. If a destination is not available, checkout will not accept the order.
WHEN YOUR ORDER WILL ARRIVE
Each shirt is made for your order, so it is printed after you buy it rather than pulled from a shelf. Printing takes a few days, then it travels. Typical delivery, counted from the day you order:
- United States
- About one week
- Canada
- About one week
- United Kingdom, Ireland
- About two weeks
- Europe
- Two to three weeks
- Japan, Singapore
- About two weeks
- Australia, New Zealand
- About three weeks
Your confirmation email carries the estimate for your own address. Customs can add time on a shipment we do not control; if yours is running late, email us and we will chase it.
TRACKING
We will email a tracking link when the order ships. If it comes in more than one package, each package gets its own email.
IF SOMETHING IS WRONG
If an item arrives damaged, misprinted, or different from what you ordered, email hello@noechoes.com with your order number and a clear photo. We will replace it or refund it, and you can keep the original.
RETURNS
Each shirt is made for your order, so we do not accept returns for a change of mind or an incorrect size. Please use the Size + Fit guide before ordering. If you need help choosing, contact us before placing the order.
Questions about an order? Email hello@noechoes.com and include the order number.